PRIVACY POLICY

Information We Collect

When you submit a quote request or contact us through our website or advertising forms, we collect:

• Full name
• Phone number
• Email address
• Project address or location
• Project type and details
• Project measurements, budget or timing if you choose to share them
• Optional photos of the work area, if you upload them
• Any additional information you provide

How We Use Your Information

We collect this information to:

• Provide you with a free project estimate or quote
• Contact you to discuss your project (via phone, text, or email)
• Schedule site visits or consultations
• Send you updates about your project
• Improve our services and respond to inquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Optional Project Photos

Photos are not required to request an estimate. If you upload images, they are stored through our website technology provider and shared with our estimating team through links recorded with your inquiry. Anyone who obtains a photo link may be able to view the image. Please do not upload photographs showing people's faces, private documents, or sensitive information.

Photos may help us discuss preliminary price ranges, but they cannot verify hidden damage or structural conditions and do not constitute a binding quote. Contact us if you would like us to remove photos associated with your request.

Contact Methods

We may contact you using the phone number, email, or address you provide. By submitting a request, you consent to being contacted via these methods.

Data Retention

We retain your contact information and project details for as long as needed to provide our services and for business record-keeping purposes (typically 3–7 years for completed projects).

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of online transmission is 100% secure.

Your Rights

California Residents (CCPA): You have the right to know what personal information is collected, used, and shared. You may request deletion of your information (with certain exceptions). Contact us at the email or phone number below to submit a request.

EU Residents (GDPR): If applicable, you have the right to access, correct, or delete your personal information. Contact us to exercise these rights.

Other Residents: You may request information about how we use your data by contacting us.

Third-Party Platforms

Our public website forms and optional photo storage use Base44, while some advertising lead forms are handled by platforms such as Meta. Google Ads and Meta analytics tags may also collect advertising click identifiers and interaction events, which help us measure campaign performance. We use these services for inquiry handling and measurement, subject to their applicable terms and privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we use your information, contact:

Scala RE1 LLC DBA Premium Masonry & Concrete

Phone: (443) 478-3574

Email: alan@premiummasonrymd.com

Address: 5700 Smith Ave, Baltimore, MD